Refund & Cancellation Policy

Effective 19 October 2026

This policy applies to paid StoxGud subscriptions. It covers both plans, Pro (monthly) and Premium (yearly).

Cancelling

• You can cancel a subscription at any time from Settings, or by emailing us.
• Cancelling stops future renewals. You keep access until the end of the period you've already paid for.
• If you pay by UPI AutoPay or a card mandate, cancelling also cancels the mandate, so no further debits are made. You can also revoke a UPI AutoPay mandate from your UPI app.

No refunds

• All payments are final. Once a payment for Pro or Premium has gone through, it is not refunded — including the first payment, renewals and partly used periods.
• Avoid the next charge by cancelling before your renewal date; you keep access until the end of the period you've paid for.
• Duplicate or failed charges are not purchases: if you were charged twice for the same period, or money left your account for a payment that failed, write to us and the extra amount is returned to the original payment method through Razorpay. Failed payments are usually reversed automatically by your bank within 5–7 working days.

Price changes

If we change the price of Pro or Premium, we'll email subscribers at least 14 days before it affects their next renewal, so you can cancel first.

Contact

Refund or billing questions: stoxgud@gmail.com — please include the email address on your StoxGud account and the payment date. See also our Terms and Pricing.